Fresh Direct Reviews

Here are some popular products on FreshDirect:

• Clementines 15-20ct, approx. 3lb bag
• Japanese Hokkaido Dry Sea Scallops
• Vital Farms Pasture-Raised Large Eggs 1 dozen
• FreshDirect 95% Lean Ground Beef, Fresh
• FreshDirect Lemon-Herb Sustainable Salmon Fillets 2ct, 8oz
• Applegate Naturals Oven Roasted Turkey Breast
• Driscoll's Strawberries approx. 16oz
• Raspberries approx. 6oz
• Oatly Oatmilk, Super Basic, Carton 64fl oz
• Organic Blueberries approx. 6oz
• Heller Peak Season Grapefruit approx. 0.5lb
• KIND Healthy Grains Granola Clusters, Vanilla Blueberry with Flax Seeds 11oz
• FreshDirect Apple Pie
• FreshDirect Broccoli Florets in Microwavable Bag approx. 8oz
• Blackberries approx. 10oz
• Cascadian Farm Organic Strawberries, Frozen 32oz
• Rao's Homemade Marinara Sauce 24oz
• FreshDirect Roasted Zucchini
• Once Upon a Farm Organic Whole Milk Smoothie, Banana Blueberry Blast
• FreshDirect Cheesemonger Collaboration Series: Jasper Hill & Cabot Cave-Aged Mountain Cheddar 6.5oz
• Bowery Farming Pesticide-Free Crispy Leaf Lettuce, Locally Grown approx. 4oz
• Ark Foods Chopped Salad Kit, Caesar-ish Kale Salad
• Homestyle Stuffed Pork Chops, Raised w/o Antibiotics, Uncooked
• Organic Farm-Raised Salmon Fillet
• FreshDirect Carrot Cupcakes 4ct
• Ciruli Brothers Champagne Mango Pack 2ct, approx. 1.5lb
• Pasture-Raised Heritage Boneless Pork Shoulder Roast, Non-GMO, Raised w/o Antibiotics
• Organic Valley Thick Cut Shredded Spicy Cheddar Cheese
• Gotham Greens Dressing & Dip, Green Goddess 10fl oz
• Branzino Fillet approx. 7.3-7.7oz
• Breakstone's Unsalted Butter 4ct, 4oz ea
• Tanimura & Antle Artisan Baby Iceberg 2ct, approx. 1lb
• FreshDirect Frozen Ready-to-Bake Cinnamon Scones
• Vista Hermosa Burrito Bueno, Super Spicy Chicken, Frozen
• Pasture-Raised Local Lamb Denver Riblets, Raised w/o Antibiotics
• Prime Reserve Local Angus RWA Rib Eye Steak, Value Pack 4ct
• Pasture-Raised Local Bone-In Lamb Leg Roast, Raised w/o Antibiotics

FreshDirect is an online grocery delivery service. The standard minimum for most deliveries is $30. Delivery fees range from $5.99 to $7.99 based on location. There's also a premium membership option called DeliveryPass. This offers free delivery, exclusive special offers, and reserved time slots. DeliveryPass can be chosen from three plans: any day delivery for $79 for six months or $129 for a year, or Tuesday through Thursday delivery for $39 for six months. The array of products offered is as vast as any big box store would be. It includes both name brand and generic brand food items, specialty groceries, ready-made items, and party platters. Wine, beer, and liquor are also available in certain areas.

FreshDirect is a leader in online grocery delivery, offering a wide range of products and services. Customers can order fresh produce, prepared food, and all their grocery essentials for same day or next day delivery. The website features sections like Fresh Deals and Top-Rated Produce for easy perusal. Customers can also search for local ingredients, shop specifically for organic items, or order basic home necessities.

In terms of popular products, FreshDirect offers a variety of items from different categories. In the Dairy section, popular items include Local Organic Large Brown Eggs, Cage-Free Grade A Large Brown Eggs, and Local Organic Extra Large Brown Eggs. The Cheese section features items like Local Fresh Mozzarella and Local Ciliegini.

FreshDirect also offers a selection of local products for delivery as quickly as today, including local produce, meat, seafood, and wines & spirits. The company believes that food is better when it comes from nearby and has deep relationships with many local farmers and producers. This allows FreshDirect to deliver a wide range of local produce that's on par with any farmer's market.

Please note that the availability of products and services may vary based on location and other factors. For the most accurate and up-to-date information, it's recommended to visit the FreshDirect website directly.

FreshDirect accepts various forms of payment. These include Visa, MasterCard, Discover, and American Express credit cards, as well as debit cards bearing the MasterCard or Visa logo. Payments can also be made through checking accounts, PayPal, and Venmo. FreshDirect is testing a pilot program that delivers fresh food and groceries to select Bronx ZIP codes for customers using Electronic Benefit Transfer (EBT) cards. Generally, one form of payment is accepted for a single order. The exception is an order paid for using a FreshDirect gift card. In this case, the amount of the order is deducted from the gift card balance, and then any remaining order amount due is deducted from the main payment method on file.

FreshDirect delivers to many or most addresses in the following counties:

In New York: Brooklyn, The Bronx, Manhattan, Nassau, Queens, Rockland, Staten Island, Suffolk, Westchester.

In New Jersey: Bergen, Essex, Hudson, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Union.

In Connecticut: Fairfield.

They also provide seasonal service to eastern Long Island and the Jersey Shore.

FreshDirect has a return policy that allows customers to return products they ordered by mistake. Customers can return the product(s) to the delivery team member during their next delivery, and FreshDirect will credit their account for the cost of the item. All of FreshDirect's products and services are backed by a 100% customer satisfaction guarantee. If customers are dissatisfied for any reason, they can contact FreshDirect via e-mail or log into their account and send a message from the "Contact Us" section of the platform. For grocery or perishable products, customers have up to seven (7) days after delivery, or until the expiration date printed on the product — whichever is earlier — to contact FreshDirect about the products. For frozen products, customers have up to twenty-one (21) days after delivery to contact FreshDirect about the products. FreshDirect may require the return of the product with which the customer is dissatisfied before they substitute an acceptable item or issue a credit voucher.

In terms of shipping policy, FreshDirect delivers to many addresses in certain counties of New York, New Jersey, and Connecticut. They also offer summer-only delivery to the Jersey Shore and the Hamptons. The delivery fees range from $5.99 to $15.99 based on location, and the minimum order is $30, not including taxes and delivery fees. FreshDirect offers same-day express delivery, next-day delivery, or delivery up to a week in advance. The boxes arrive in a refrigerated truck, and the delivery person will bring them up to the customer's door, but cannot enter the residence. Customers can opt into FreshDirect's unattended delivery option to avoid interaction with the delivery personnel completely or receive deliveries when they are not home. Customers can also opt into text alerts to find out more about their delivery.

FreshDirect is an American online grocery company. It is among the first enterprises to sell and deliver perishable foods to consumers without maintaining a retail operation. The company offers its services via a website and mobile app. FreshDirect custom-packages groceries and meals using just-in-time manufacturing, a practice that reduces waste and improves quality and freshness. The company focuses on reducing the time it takes for food to move from its source to the end user by buying directly from farms, emphasizing organic food and locally grown items. It also stocks and delivers numerous kosher foods and is recognized as a certified sustainable seafood vendor. On December 15, 2023, it was announced that Getir had completed the acquisition of the company. Established in New York City, the firm serves the New York metropolitan region as well as parts of Central New Jersey, Southern Connecticut, and Eastern Long Island. As of 2022, FreshDirect serves about 21 counties in the New York tristate area.

To contact FreshDirect for returns, reach out to their Customer Service Team. They are available from 6:30AM to 12:30AM. You can start a chat or send a message online. Alternatively, you can call them at 866-283-7374 (English) or 866-283-0013 (español). If you ordered a product by mistake, use their Customer Assistance form to let them know. On your next delivery, give the product(s) to the delivery team member and they'll credit your account for the cost of the item.